Frequently Asked Questions
Everything you need to know about your favorite basics, from fit to shipping.
How do I know which size to order?
We provide a comprehensive size guide on every product page. If you are between sizes for our underwear or socks, we generally recommend sizing up for the most comfortable fit.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. For hygiene reasons, underwear must be unopened to qualify for a return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your gear sooner.
What materials do you use in your products?
We use high-quality performance blends including Super Soft Viscose from Bamboo, Combed Cotton, and our signature Cool Breeze mesh for maximum breathability and comfort.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our reach to more countries in the near future.
How should I care for my Pair of Thieves gear?
To keep your items in top shape, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing the elastic waistbands.